CallVault Secure Call Recording
CallVault is a tamper-proof, cloud-based voice recording system that securely stores all your business calls. It’s POPIA-compliant, searchable, and fully encrypted, giving you the peace of mind that every conversation is archived and protected. Whether it’s for dispute resolution, compliance, or training, CallVault makes retrieving critical conversations effortless .
CallVault client Testimonial
Hear what our clients have to say about how CallVault has transformed the way they manage, store, and access call recordings — securely and effortlessly.
Why do I need CallVault
CallVault gives our clients peace of mind that their untampered call recordings are encrypted and stored safely separate from their PBX system. Secure control and logging means total control over access to client information.
Trusted call recording for compliance and disputes
When a customer disputes what was agreed, or an auditor asks for proof, you need a trusted call record. CallVault stores every business call separately from your PBX, encrypted with 256-bit encryption, time-stamped and access-logged, so each recording is tamper-proof and can be relied on as evidence. Retrieve the exact call in seconds, with 2-factor authentication and access levels controlling who can listen.
CallVault features
01 Backup of recordings
02 256 bit encryption
03 Ease of accessibility
- Multiple Logins per Company
- Multiple Access Levels
04 Secure
05 2-factor authentication to access recordings
06 Access logs
07 Time-stamped
CallAI
AI-Powered Call Analysis
CallAI transforms raw call recordings into real business intelligence. Using advanced speech-to-text and natural language processing, it scans each conversation for sentiment, intent, and keywords – helping you spot trends, identify customer issues, and track how your team is performing. No more guesswork. Just actionable insights.
CallTMS
Business Call Analytics That Matter
Think of CallTMS as your Power BI for voice. It provides real-time dashboards and historical analytics across your entire phone system – from call volumes and response times to cost breakdowns and campaign success rates. It helps you optimise resources, reduce dropped calls, and make data-backed decisions quickly.
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