Business Development Manager

When joining ICTGlobe as a Business Development Manager, you will be joining a well-established and leading company representing managed business ICT services with a large footprint across Gauteng and the Western Cape. ICTGlobe’s vision is to be the trusted provider of high-value business communication solutions. The Business Development Manager will be responsible for assisting ICTGlobe to maintain its position by proactively developing and expanding the company’s customer base. At ICTGlobe, Business Development Managers / Customer Relationship Managers are self-motivated individuals with strong business acumen and a keen interest in technology. The responsibility of the Business Development Manager is to work alongside technical specialists to build and design the correct solution that is tailored towards solving the customers challenges, to generate new business and upsell on specific accounts in a variety of industries. The ideal candidate would display an exceptional level of self-management, commitment, and initiative to succeed at ICTGlobe.


  • Ensure sales growth and profitability and return on investment for customers by actively managing and expanding new and existing sales customer accounts
  • Achieve agreed upon sales targets
  • Develop and establish new sales opportunities by engaging in research as well as cultivating relationships through on site visits, networking, and customer referrals
  • Establish trusted relationships through consultative selling to understand the needs of the prospect and customer to move beyond service provider status to a mutually beneficial partnership
  • Maintain a competitive edge by remaining abreast of industry trends and market activities
  • Conduct research into prospective and current customer base to identify opportunities and anticipate future needs
  • Work with a technical specialist to build and design the correct solution that is tailored towards solving the customers unique challenges
  • Act as an advisor for the customer by engaging in continued research and detailed analysis to understand and anticipate future customer needs as well as to provide new perspectives and insights
  • Handle customer queries and advise the customer on the procedures that need to be followed on system queries and support tickets
  • Work in a collaborative sales team and be willing to assist and learn from one another

Desired Skills

  • Analytical mindset with problem solving skillset
  • Highly proficient organisational and time management skills
  • Excellent communication and interpersonal skills
  • Ability to assist clients in different industries and tailor solutions offered to the relevant industry/client
  • Ability to engage and network with clients
  • Strong Business Acumen and financial knowledge
  • Flexible and Adaptable
  • Resilient and a willingness to deal with rejection
  • Collaborative team player
  • Proactive – willing to take initiative
  • Effective listening skills
  • Self-confidence and high energy
  • The ability to work effectively in an agile environment and take responsibility in challenging situations
  • Effective Emotional Intelligence skills
  • Appetite for learning and continuous improvement mindset


In addition to providing the successful Business Development Manager with the opportunity to advance their career as well as to grow and develop with a leading company in managed ICT business communication solutions, ICTGlobe offers the following benefits:

  • Highly rewarding compensation package
  • Highly lucrative uncapped commission structure with quarterly and annual incentives
  • Extensive training and development programs
  • Cell phone allowance
  • Fuel allowance
  • IT equipment provided
  • Medical aid contribution


  • Matric Certificate
  • 2 – 3 years sales experience in an ICT and/or business communication industry
  • Proven track record of sales targets reached
  • Basic knowledge of network, connectivity and telephony
  • B2B sales experience in medium to large companies
  • Valid Driver’s License
  • Own Transport

How to apply

Complete the form below and upload the requested documents

No late applications will be considered

Should you not hear from us within one week of the closing date for this position, please accept that your application was unsuccessful.

Kind Regards,

ICTGlobe Recruitment Team

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