Aluxium

Lux • Helpdesk

Multi-Channel
Reduce Risk Through Control
Grow Your Business
Increase Productivity
Customer Satisfaction Rating
Automation & Allocation
Knowledge Base
Reporting & Analytics
SLA’s
Customize
Self Service Portal
Quality Assurance

Lux • Sales

Accurate Forecasts
Get More Done In Less Time
Real-Time Overview
Impress Your Customers
Flexibility
Multi-Channel
Reporting & Dashboards
Document Management
Outlook Integration

Lux • Voice

Amazing Customer Experience
Streamlined Servicing
Increased Revenue
Work Remotely
IVR, Queues & Routing
Dialler Options
Reporting & Analytics
Quality Assurance & Recordings

Lux • Marketing

Effective Campaigns
Automated Campaigns
Leverage Web-Power
Multi-Channel Conversations
Automation
Manage Interactions
Customized Templates
Website as a Lead Generator

Contact US



087 095 1474



info@ictglobe.co.za

Contact ME

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