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Aluxium
Crafting great experiences with the Aluxium CRM and Contact Centre Platform.
LUX Helpdesk
- Multi-Channel
- Reduce Risk Through Control
- Grow Your Business
- Increase Productivity
- Client Satisfaction Rating
- Automation & Allocation
- Knowledge Base
- Reporting & Analytics
- SLA’s
- Customize
- Self Service Portal
- Quality Assurance
LUX Sales
- Accurate Forecasts
- Get More Done In Less Time
- Real-Time Overview
- Impress Your Clients
- Flexibility
- Multi-Channel
- Reporting & Dashboards
- Document Management
- Outlook Integration
LUX Voice
- Amazing Client Experience
- Streamlined Servicing
- Increased Revenue
- Work Remotely
- IVR, Queues & Routing
- Dialler Options
- Reporting & Analytics
- Quality Assurance & Recordings
LUX Marketing
- Effective Campaigns
- Automated Campaigns
- Leverage Web-Power
- Multi-Channel Conversations
- Automation
- Manage Interactions
- Customized Templates
- Website as a Lead Generator
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