At ICTGlobe, we understand that choosing the right partner for your voice and connectivity solutions can significantly impact your business success.
As specialists in connectivity and communication solutions, we’ve built our reputation on reliability, scalability, and seamless integration – key factors that position us as the premium choice in the market.
Our multi-tenant, fully redundant platforms are purpose-built to support the demands of business operations of all sizes.
With ICTGlobe’s unified communication systems, managing multiple services becomes simple and efficient.
Imagine having your entire voice communications ecosystem seamlessly integrated, supported, and controlled through one intuitive interface.
That’s exactly what we deliver.
A cornerstone of our reliability is our geographically redundant dual Porta 1 Switch.
This advanced infrastructure ensures exceptional uptime, unmatched redundancy, and uninterrupted service – providing the confidence businesses need when operations rely heavily on stable, secure voice connectivity.
We are proud to be among the top five independent voice providers in South Africa, boasting one of the highest number of interconnects in the country.
This ensures our clients enjoy industry-leading uptime, call quality, and competitive rates – powered by a robust network infrastructure that guarantees fast, reliable communication routes.
“At ICTGlobe, we don’t just provide voice and connectivity – we engineer communication ecosystems that enable growth, resilience, and long-term value for our clients,” said Rad Jankovic, CEO of ICTGlobe.
CallVault
But ICTGlobe’s offering extends beyond voice.
We’ve developed CallVault, a secure and POPI compliant call recording and storage platform designed for businesses that must meet strict regulatory and operational standards.
Whether you’re in finance, legal, healthcare, or customer service, CallVault ensures your voice data is encrypted, tamper-proof, and fully retrievable when needed.
What sets CallVault apart is its AI-powered sentiment rating, which automatically analyses recorded calls to provide insights into customer mood and agent performance.
This empowers organisations to improve service delivery, monitor customer satisfaction, and take proactive steps to enhance interactions—all in real time.
Paired with CallTMS (Telephone Management System), businesses gain deep visibility and control over their voice environments.
From centralised management and reporting to cost control and usage insights, CallTMS empowers decision-makers to optimise voice operations and enhance efficiency across multiple sites and departments.
We’re also a Titanium 3CX Solutions Partner, offering businesses a world-class experience on the 3CX platform.
Additionally, we support Vodia multi-tenant systems and our in-house developed VPBX, providing complete flexibility to suit diverse infrastructure needs and business models.
Proven success
Our recent collaboration with a large JSE-listed enterprise is a clear reflection of our capability and commitment.
In just five weeks, we rolled out comprehensive voice and connectivity solutions across 90 sites nationwide, covering over 3,000 extensions.
The result: a seamless, efficient implementation that underscores our ability to deliver at scale – fast.
From large enterprises to SMEs, resellers, and wholesalers, ICTGlobe is trusted for tailored, high-performance solutions that scale with your business.
Whether you’re expanding or consolidating, we have the expertise, tools, and platforms to keep your communications flowing—securely and intelligently.
When premium voice, regulatory compliance, and operational insight matter, ICTGlobe delivers.
Ready to experience unmatched reliability, security, and intelligent insight in your voice infrastructure?
Contact ICTGlobe today and let’s build the perfect voice and connectivity solution for your business – including enterprise-ready call recording, AI sentiment analysis, and telephony management with CallVault and CallTMS.
Contact ICTGlobe today to learn more.
Speak to one of our client relationship managers about getting the right solutions implemented in your business.
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