Author name: StaffWriter

In a country where customer expectations are rising faster than profit margins, South African companies can no longer afford to treat customer experience as a soft metric. According to PwC, 86% of buyers are willing to pay more for a great customer experience — but more than half say companies still fall short. And in […]

South Africa’s digital economy is not waiting — and neither should businesses. As technology redefines industries, the companies that stay relevant are the ones that recognise ICT is no longer a backend function. It’s the engine of market leadership. Yet navigating the future requires more than quick fixes or short-term investments. It demands a partner

At ICTGlobe, we understand that choosing the right partner for your voice and connectivity solutions can significantly impact your business success. As specialists in connectivity and communication solutions, we’ve built our reputation on reliability, scalability, and seamless integration – key factors that position us as the premium choice in the market. Contact ICTGlobe today to

Customer service isn’t just a department—it’s the foundation of long-term business success. In the telecom and ICT industry, where technology evolves rapidly and competition is fierce, exceptional customer service sets market leaders apart. At ICTGlobe, we understand that outstanding customer support isn’t an afterthought; it’s a strategic priority that drives retention, loyalty, and sustainable growth.

South Africa’s ICT sector has seen remarkable growth over the past decade, playing a pivotal role in economic development, job creation, and digital transformation. Businesses across industries are embracing digital tools to improve efficiency, enhance customer experiences, and stay competitive in a rapidly evolving landscape. However, challenges such as connectivity gaps, high data costs, and

Introduction The digital landscape is evolving rapidly, and businesses are turning to cloud innovation to stay ahead. The cloud is not just about data storage—it is a revolutionary force driving agility, scalability, and cost-efficiency across industries. In the ICT sector, cloud technologies are enabling seamless communication, enhanced security, and smarter business operations. At ICTGlobe, we

South African businesses are rapidly adopting digital solutions to stay competitive, enhance efficiency, and secure long-term growth. The South African ICT market is projected to expand from USD 39.72 billion (R755.8 billion) in 2025 to USD 58.09 billion (R1.38 trillion) by 2030, reflecting a compound annual growth rate of 7.9%. At the forefront of this

In an era where digital agility defines competitive advantage, businesses face a pivotal decision: should they opt for a private or public cloud? Both models offer compelling benefits, yet the right choice depends on factors like security, scalability, compliance, and cost. At ICTGlobe, we empower South African businesses to make informed cloud decisions tailored to

Cybersecurity has shifted from being a technical challenge to a critical business concern in 2025. With global cybercrime costs expected to hit $10.5 trillion annually this year, businesses are under siege from increasingly sophisticated and relentless cyberattacks. The digital landscape, once seen as a channel for growth and innovation, has also become a battleground. For

In an era where cyber threats are evolving at an alarming pace, businesses cannot afford to leave any aspect of their digital infrastructure unprotected. From servers that store sensitive company data to desktop phones that handle confidential conversations, every endpoint represents a potential vulnerability. With cybercriminals becoming more sophisticated, a fragmented approach to cybersecurity is