News

ANNOUNCING iPOS

ANNOUNCING iPOS

iPOS is an innovative point of sale solution. It is entirely immersive and customizable to fit the need of any business that operates on a smart device like your phone or complete integrated POS network. The iPOS functionality is simple and easy to use while providing...

ANNOUNCING FIREWALL AS A SERVICE

ANNOUNCING FIREWALL AS A SERVICE

ICTGlobe FWaaS is a cloud-based SaaS offering a range of management and services for Fortinet FortiGate Firewalls. FortiGate Cloud offers zero-touch deployment, configuration management, reporting, and analytics. Cloud Firewalls are software-based, cloud-deployed...

ANNOUNCING ICTGLOBE ACADEMY

ANNOUNCING ICTGLOBE ACADEMY

ICTGlobe is excited to announce the launch of ICTGlobe Academy! The ICTGlobe Academy offers participants free innovative training and assessment methods specific to the business communication sector. A wide variety of courses and demonstrations at a participant's...

ANNOUNCING ICTGLOBE VIRTUAL DESK

ANNOUNCING ICTGLOBE VIRTUAL DESK

Give your Customers the Human Touch 24/7 Virtual doesn't mean bot - extend your customer team with vetted agents covering all languages, geos and tasks - at a fraction of the market price. Each Lead, Each Customer, and Each Call is Crucial to Your Business! The world...

ANNOUNCING ICEWARP

ANNOUNCING ICEWARP

ICTGlobe is excited to announce the launch of IceWarp a cloud-based business email & collaboration suite. From business-grade email to TeamChat covering all aspects of project teamwork including audio and video conferences, as well as document sharing and...

ANNOUNCING STORVAULT

ANNOUNCING STORVAULT

ICTGlobe is excited to announce the launch of STORVAULT! What is StorVault? StorVault is an online backup and recovery service accessible via a web console that encrypts data during backup and in transit. Restore requests can be performed any time via the web console...

ANNOUNCING VPHONE

ANNOUNCING VPHONE

ICTGlobe is excited to announce the launch of VPHONE! What is VPHONE? VPHONE is a web-based application integrated with VPBX allowing seamless voice and video calling at no additional cost. Features: - MS Teams integration - Initiate and receive calls via PC - Video...

VoIP Powered by VPBX with ICTGlobe.com

VoIP Powered by VPBX with ICTGlobe.com

Voice over Internet Protocol (VoIP) as a value-added service remains as popular as ever and creates ideal additional revenue streams for small IT companies in South Africa looking to increase turnover. That’s the word from Lucien Brink, ICTGlobe.com Executive Head of...

Voice is Back!

Voice is Back!

From mobile voice notes to IP-based voice calls, voice is once again dominating communications. “Businesses and consumers alike are rediscovering the efficiency advantages provided by person-to-person, voice-based communication,” says Lucien Brink, Executive Head of...

ANNOUNCING ALUXIUM

ANNOUNCING ALUXIUM

Crafting great experiences with the Aluxium CRM and Contact Centre Platform. Lux – Helpdesk Multi-Channel - Connect with your customers using their preferred channel (Email, SMS, WhatsApp, Social Media, Live Web Chat, Voice) all through the same interface. Reduce Risk...

High Performance Teams: Best Customer Service Practices

High Performance Teams: Best Customer Service Practices

“Our idea was to dispense with the ‘little fish in the sea’ feeling customers are often left with and to institute a customer service method that makes them feel appreciated,” says Cobus Wiese, Executive Head of Service Delivery at ICTGlobe.com ICTGlobe.com is always...

Automation: The Answer to South Africa’s Skills Shortage

Automation: The Answer to South Africa’s Skills Shortage

In a 2019 report, Pew Research estimated some 900,000 people born in South Africa were living abroad in 2017, and that these expatriates are mostly skilled professionals. Once the Covid-19 pandemic began, in March 2020, even more people left the country, with...

ANNOUNCING VPBX

ANNOUNCING VPBX

VPBX is a business-class cloud-based phone system. Be empowered by having complete control of the system. The ability to work from anywhere, by collaboration through voice, increases productivity. VPBX saves you money by saving time, streamlining workflow, capturing...

ANNOUNCING SUREHOST

ANNOUNCING SUREHOST

Shared Hosting is one of the most popular hosting packages because it provides an affordable way to get you online within seconds. Shared Hosting works by allowing multiple users to share space on a single server maintained by the hosting provider. Simple and easy to...

ANNOUNCING THE VODIA-ICTGlobe MS Teams WEBINAR

ANNOUNCING THE VODIA-ICTGlobe MS Teams WEBINAR

First Session: 25 August, 4 PM (UTC +2) August 19, 2021 – Vodia Networks announces that on 25 August at 4 PM South Africa time Vodia and ICTGlobe will host a webinar to discuss how MS Teams integrates perfectly with the Vodia cloud PBX, another innovative...

ICTGlobe.com Announces “The Ninja”

ICTGlobe.com Announces “The Ninja”

A New Path to ICT Success for SMEs “The ultimate winner is the hard-pressed South African business,” says Coenie Boonzaaier, ICTGlobe.com Executive Head of Sales. ICTGlobe.com, an independent tier-one Business Communication Provider in South Africa, has smoothed the...

Security and Managed Services

Security and Managed Services

“In this day and age, the key to a successful business is turnaround time and customer service,” says Marius Kruger Chief Technical Officer at ICTGlobe. Your customers can get the “same” service from anyone out there. What gives you the edge? Response time and...

Managing ICT Overheads in Challenging Times

Managing ICT Overheads in Challenging Times

Vodia’s South African Partner, ICTGlobe, Recommends Combining Cost-Effectiveness while You Pursue New Business SMEs are the engine of the South African economy, with some 60% of employed South Africans working for small and medium-sized enterprises. What, however,...

ANNOUNCING DATAPHONE

ANNOUNCING DATAPHONE

The DataPhone is a Premium LTE, stand-alone business or home phone with loads of features. Free number porting, phone number, 24/7 helpdesk support and detailed billing is included. Wireless Connection LCD Call Display HD Voice Quality Includes Phone Number Free...

Value for Cloud Services Looks Attractive Right Now

Value for Cloud Services Looks Attractive Right Now

There’s hope for the independent telco, says Lucien Brink, Executive Head of Products and Services at Vodia’s South African partner, ICTGlobe South Africa’s current woes, both real and imagined, appear to be coming in jumbo-packs of late. The uncertainties around the...

Vodia’s South African Distributor ICTGlobe Empowers SMMEs to Grow

Vodia’s South African Distributor ICTGlobe Empowers SMMEs to Grow

South Africa’s largest city, Cape Town, with a population of approximately  3.5 million people, is also the country’s tech hub, its “Silicon Valley.” As of year-end 2020 550 tech companies, employing more than 40,000 people, were doing business in Cape Town. Much like...

ANNOUNCING CALLVAULT

ANNOUNCING CALLVAULT

CallVault is a Secure Call Recording Storage Platform that ensures untampered call recordings. The call recordings are stored safely and separate from the customer’s PBX system. These encrypted call recordings are accessible only to pre-authorised personnel within the...

ANNOUNCING THE PRESENCE PLATFORM

ANNOUNCING THE PRESENCE PLATFORM

A division of ICTGlobe, The Presence Platform was formed after identifying a need for any size company to increase their online presence by creating intuitive, easy-to-use, eCommerce-enabled websites. The decision was made to put together packages and services to...

3CX Distributor Announcement

3CX Distributor Announcement

ICTGlobe is excited to announce that we are now a 3CX Titanium Value Added Reseller. The change to Titanium VAR status will enable us to better assist our Business Partners and Resellers and optimise their business and support needs. TSD Africa is the new 3CX...

The Cloud Now an Essential Business Tool as Challenges Bite

The Cloud Now an Essential Business Tool as Challenges Bite

The recent implementation of Stage 6 loadshedding has seen added interest in Cloud services from local firms eager to insulate themselves from the country’s energy fallout. A 2019 Cloud survey earlier this year shed light on Cloud adoption by local businesses and...

Unified Communications Offer Respite from Load-Shedding

Unified Communications Offer Respite from Load-Shedding

South Africa’s electricity woes continue with renewed vigor as an Eskom media statement this week warned of the necessity of loadshedding to avert a potential ‘total blackout’. Thee energy availability of Eskom’s generation fleet is supposed to be as high as 80%, but...

Put the ‘Voice’ in ‘IP’ for Added Profitability

Put the ‘Voice’ in ‘IP’ for Added Profitability

Voice over Internet Protocol (VoIP) value-added services remain as popular as ever and are ideal additional revenue streams for small local IT firms looking to increase turnover. That’s the word from Riaan van Stryp, ICTGlobe.com General Manager, who says VoIP’s the...

That Port could be Rejected, says ICTGLOBE.COM

That Port could be Rejected, says ICTGLOBE.COM

Port requests can be rejected, says ICTGlobe.com, while offering consumers advice for ensuring their number porting requests are always actioned by their telecoms providers. The independent telco explains that South Africa launched number portability in 2006 with the...

Sustainable Will See You Through, Says ICTGlobe.com

Sustainable Will See You Through, Says ICTGlobe.com

Sustainable business relationships will see South African firms through the current stormy business climate. That’s the message from leading independent Tier 1 telco, ICTGlobe.com, as the country experienced a GDP contraction in the first quarter. “All things...

Tax Pointers For ICT Sector Staff From ICTGlobe.com

Tax Pointers For ICT Sector Staff From ICTGlobe.com

It’s tax season and taxpayers registered for SARS e-Filing can start filing their personal income tax returns from 1 July 2019. For the over 335 000 people employed within South Africa’s ICT (Information and Communications Technology) sector*, there are several unique...

‘The Ninja’ Path to ICT Success

‘The Ninja’ Path to ICT Success

ICTGlobe.com has smoothed the path to ICT market success for small and medium-sized enterprises (SMEs) with ‘The Ninja’. The independent tier one telco’s recently-launched reseller portal makes it that much easier for ICT start-ups to do business in a key economic...

Proper Research Key To SME Survival, Says ICTGlobe.com

Proper Research Key To SME Survival, Says ICTGlobe.com

If South Africa’s small and medium-sized (SME) business owners thought homework ended with their last day of school, they should think again. That’s the message from independent telco, ICTGlobe.com which says Africa’s most advanced economy today boasts hundreds of...

That Cloud Looks Attractive Right Now

That Cloud Looks Attractive Right Now

South Africa’s current woes, both real and imagined, appear to be coming in jumbo-packs of late. The uncertainties around the upcoming National Elections, severe weather conditions and ratings agency downgrades are all dealing body blows to our already struggling...

Automation The Answer To Local Skills Shortage

Automation The Answer To Local Skills Shortage

South Africa’s skills shortage is preventing the country from achieving the 5% annual GDP growth that is our only real chance of making a dent in poverty. In a 2018 report, Pew Research estimated that some 900 000 people born in South Africa were living abroad in...

Keep Overheads Low In Challenging Times, Says ICTGLOBE.COM

Keep Overheads Low In Challenging Times, Says ICTGLOBE.COM

SMEs are the engine of our economy with some 60% of employed South Africans working for small and medium-sized enterprises. What, however, keeps reseller SMEs in the country’s competitive ICT sector moving forward? The answer, according to independent telco...

Lighten the Load (Shedding) with ICTGLOBE.com

Lighten the Load (Shedding) with ICTGLOBE.com

As South Africa's electricity woes continue with renewed vigor into 2019, tens of millions of the country's telecoms consumers have already experienced the effects of outages as their mobile phones switch over to base stations running on back-up power. "Individual...

What’s your VoIP call quality number?

What’s your VoIP call quality number?

Many of us know our total cholesterol number and some of us even know our systolic and diastolic blood pressure numbers. However, when it comes to our business lives, do we have any idea what call quality we're receiving from our corporate Voice over Internet Protocol...

Voice is back and on-trend for 2019

Voice is back and on-trend for 2019

From mobile voice notes to IP-based voice calls, voice is once again dominating communications. “Businesses and consumers alike are rediscovering the efficiency advantages provided by person-to-person, voice-based communication and this trend is set to continue well...