Senior Support Technician – Centurion

The Senior Support Technician’s role is to provide a single point of contact for end users, partners and resellers to receive support and maintenance within the organization’s IT environment. This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment. The person will also troubleshoot problem areas (in person, by telephone or via remote …

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Senior Service Desk Engineer (Global Service Desk) – Centurion

The Senior Service Desk Engineer holds a pivotal role within the organization, focusing on managing and overseeing the technical aspects of the IT environment. This position involves guiding and mentoring junior team members, ensuring the operational stability of IT systems, implementing best practices, and taking a lead role in resolving advanced technical support challenges. Job …

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Financial Administrator – Stellenbosch

Job Details: Financial Administrator – Stellenbosch The Financial Administrator will be responsible for daily and monthly invoicing, process debtor’s payments, debtor’s administration and support services in respect of debtor’s accounts as well as debtor’s cancellations.  Maintaining and documenting daily collection activity, maximizing cash receipts, issuing suspension notifications, contacting customers regarding overdue accounts, and overseeing customer payment. Main Job …

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Client Experience Manager – Paarl

As a Client Experience Manager, you will play a crucial role in ensuring that our clients receive an exceptional experience throughout their journey with ICTGloe. You will be responsible for developing and implementing strategies to enhance customer satisfaction, strengthen client relationships, and drive business growth. By understanding our clients’ needs and expectations, you will work …

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Support Technician – Centurion

We are looking for a Technical Service Support Engineer who administers, troubleshoots and maintains ICTGlobe’s Voice and Data Networks, including the routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. JOB DUTIES Customer Service Respond to tickets on the CRM system …

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