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ICTGlobe: Confidence improves while SMEs seek ways to digitise

South Africa’s small and medium-sized (SME) businesses are taking to the world’s leading unified communications solution in greater numbers as small business sentiment improves. That’s according to business communication and managed services provider ICTGlobe which notes that the latest SME Confidence Index released in September reveals growing optimism amongst small businesses although 86% of SMEs surveyed …

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ICTGlobe.com & Debugged Consulting: Effective ICT solutions for outstanding business outcomes

Great ICT (Information & Communications) solutions ideally hum in the background as they enable the organisation to achieve its overarching strategic objectives. That’s the word from Ruadri Vorster, managing director of Debugged Consulting, a leading ICTGlobe.com reseller business partner that counts the nationwide Mica hardware group as a valued client. “Companies like Mica that have …

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Senior Support Technician – Centurion

The Senior Support Technician’s role is to provide a single point of contact for end users, partners and resellers to receive support and maintenance within the organisation’s IT environment. This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment. The person will also troubleshoot problem areas (in person, by telephone or via remote …

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Senior Service Desk Engineer (Global Service Desk) – Centurion

The Senior Service Desk Engineer holds a pivotal role within the organization, focusing on managing and overseeing the technical aspects of the IT environment. This position involves guiding and mentoring junior team members, ensuring the operational stability of IT systems, implementing best practices, and taking a lead role in resolving advanced technical support challenges. Job …

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Financial Administrator – Stellenbosch

Job Details: Financial Administrator – Stellenbosch The Financial Administrator will be responsible for daily and monthly invoicing, process debtor’s payments, debtor’s administration and support services in respect of debtor’s accounts as well as debtor’s cancellations.  Maintaining and documenting daily collection activity, maximizing cash receipts, issuing suspension notifications, contacting customers regarding overdue accounts, and overseeing customer payment. Main Job …

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TWB Communications and ICTGlobe ensure client connectivity

While meetings were the mainstay of business back in the day, these days it’s all about connectivity. Access to the internet that information and communications technology leaders like ICTGlobe.com provides through a range of fixed, wireless and blended options enables the new normal of virtual meetings and remote working that powers business today. Shahied Williams is the CEO …

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Refer ICTGlobe products to your network and unlock a lucrative revenue stream

ICTGlobe’s SpotterApp is an awesome way to earn a substantial additional income in South Africa. It has been launched at the perfect time, as many South Africans are in serious need of an additional source of income. The numbers don’t lie. Inflation is currently sitting at 7.9% year-on-year in South Africa, and the expanded unemployment rate …

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Telecoms Channel – ICTGlobe.com provides deeper insight into call centre data

Clients of business communication and managed services provider ICTGlobe.com can now use AI to analyse voice-based customer feedback more effectively. The launch of CallVault BI as an add-on to the ICTGlobe.com call recording platform means tailored solutions can be developed that use AI-based call analysis. In today’s rapidly evolving landscape, businesses require more sophisticated solutions …

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