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Author name: 1an

How AI Has Transformed Customer Experience: The Role of CallInsights in Revolutionising Engagement

Business leaders are constantly seeking innovative ways to understand and engage their customers. Artificial Intelligence (AI) has emerged as a game-changer, transforming the way organisations interact with their clients. At the forefront of this revolution is CallInsights, an AI-driven analysis, sentiment rating, and reporting tool that empowers companies to enhance their customer interactions significantly. The […]

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ICTGlobe: Confidence improves while SMEs seek ways to digitise

South Africa’s small and medium-sized (SME) businesses are taking to the world’s leading unified communications solution in greater numbers as small business sentiment improves. That’s according to business communication and managed services provider ICTGlobe which notes that the latest SME Confidence Index released in September reveals growing optimism amongst small businesses although 86% of SMEs surveyed

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ICTGlobe.com & Debugged Consulting: Effective ICT solutions for outstanding business outcomes

Great ICT (Information & Communications) solutions ideally hum in the background as they enable the organisation to achieve its overarching strategic objectives. That’s the word from Ruadri Vorster, managing director of Debugged Consulting, a leading ICTGlobe.com reseller business partner that counts the nationwide Mica hardware group as a valued client. “Companies like Mica that have

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TWB Communications and ICTGlobe ensure client connectivity

While meetings were the mainstay of business back in the day, these days it’s all about connectivity. Access to the internet that information and communications technology leaders like ICTGlobe.com provides through a range of fixed, wireless and blended options enables the new normal of virtual meetings and remote working that powers business today. Shahied Williams is the CEO

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Refer ICTGlobe products to your network and unlock a lucrative revenue stream

ICTGlobe’s SpotterApp is an awesome way to earn a substantial additional income in South Africa. It has been launched at the perfect time, as many South Africans are in serious need of an additional source of income. The numbers don’t lie. Inflation is currently sitting at 7.9% year-on-year in South Africa, and the expanded unemployment rate

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