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Author name: 1an

Telecoms Channel – ICTGlobe.com provides deeper insight into call centre data

Clients of business communication and managed services provider ICTGlobe.com can now use AI to analyse voice-based customer feedback more effectively. The launch of CallVault BI as an add-on to the ICTGlobe.com call recording platform means tailored solutions can be developed that use AI-based call analysis. In today’s rapidly evolving landscape, businesses require more sophisticated solutions […]

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ICTGlobe.com provides deeper insight into call centre data

ICTGlobe.com provides deeper insight into call centre data

Clients of business communication and managed services provider ICTGlobe.com can now use AI to analyse voice-based customer feedback more effectively. The launch of CallVault BI as an add-on to the ICTGlobe.com call recording platform means tailored solutions can be developed that use AI-based call analysis. Click here to learn more about CallVault BI. “In today’s

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ICTGlobe – Empowering South African ICT Entrepreneurs to lead

The ICT industry continues to evolve rapidly, leading to huge demand for innovative solutions and services and presenting immense opportunities to entrepreneurs in South Africa. ICTGlobe understands the potential of entrepreneurship in South Africa and therefore partnered with five aspiring entrepreneurs to help them establish and manage their own ICTGlobe branches. Click here to explore

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New channel partners

ICTGlobe announces new channel partners to boost connectivity capabilities

ICTGlobe has recently expanded its network by entering into aggregation agreements with new providers, further enhancing its range of offerings. These agreements provide ICTGlobe’s channel partners with a broader selection of carrier-grade fixed-wireless and fibre connectivity options to cater to their Fibre-to-the-Business (FTTB) clients. Click here to qualify for two months of free ICTGlobe business

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ICTGlobe channel partners benefit from aggregation deals

Channel partners of business communication and managed services provider ICTGlobe.com now have a greater array of carrier-grade, licensed fixed-wireless and fibre connectivity options to offer their wholesale, resale and enterprise clients. The news comes as ICTGlobe.com recently concluded wholesale agreements with a major fibre network operator (FNO), a licensed wireless provider and two new fibre-to-the-home

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