Telecoms Channel – ICTGlobe.com provides deeper insight into call centre data
Clients of business communication and managed services provider ICTGlobe.com can now use AI to analyse voice-based customer feedback more effectively. The launch of CallVault BI as an add-on to the ICTGlobe.com call recording platform means tailored solutions can be developed that use AI-based call analysis. In today’s rapidly evolving landscape, businesses require more sophisticated solutions […]
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